You can cancel or reschedule for free up to 24 hours ahead, otherwise you can be charged 50% of the service price for late cancellation or 100% for not showing up (coming 15 minutes late is treated as No Show).
Clients are generally allowed a 5-10 minute grace period. If you are late, we may not be able to complete the entire treatment.
If you arrive more than 10 minutes late, your appointment may be rescheduled in order to meet the needs of those who have the following appointments with us. If this happens it will be considered a missed appointment and 100% of the booked treatment charge will apply to your account.
Our store is located inside of Carole Graf Hair Salon, Meadowvale Shopping Centre which is in the corner of Mill Point Road and Meadowvale Avenue.
Very conveniently located in one of the most central suburbs - South Perth, with heaps of parking. Bus stations are only few minutes’ walk from us directing to the city and Fremantle.
Reception: 0466 45 25 30